We cannot help with bookings
This is important. We are an independent guide, not a travel agency. We do not take bookings, we never see your payment or booking details, and we have no access to any reservation system.
If you have booked a safari and need to change it, cancel it, ask a question about the pickup point or request a refund, you must contact the company you booked with:
- Tours and activities booked through our links: contact GetYourGuide customer service directly, using the booking reference in your confirmation email.
- Accommodation booked through our links: contact Trip.com or the property directly.
- Park entry, permits and official information: contact the Rwanda Development Board or Akagera National Park.
Privacy
Anything you send us is used only to answer your message. We do not add correspondents to a mailing list and we do not pass email addresses to third parties.
